1. Preamble
Envi-CARE GR s.r.o. company (hereinafter the company) is committed to its honest business policy to approach clients with an offer of quality servicesand to act in the spirit of ethical principles and to respect generally accepted business rules and principles.
2. Protection of good name
The company has earned a good name by acting responsibly and ethically in the market and behaving towards its clients. Therefore, it is necessary for every employee to take care of the good name of the company and the protection of its interests.
3. The company’s relationship with the state
The company and its employees undertake to respect the laws of the Slovak Republic in their activities, to behave responsibly in relation to state and government authorities, local authorities, the region and the entire company.
4. Relationship with clients
Employees of the company treat clients with courtesy, honesty and responsibility in order to meet all their professional and professional requirements. Employees build customer trust and try to follow the motto Our client – our Mr. (Baťa).
Client satisfaction is our greatest reward and our priority, and therefore we provide him with true and understandable information about the products and services offered. Employees do not accept or give bribes. They may also not accept gifts and hospitality that would oblige them to perform services damaging to the interests and good name of the company.
5. Relationship with suppliers
The company values each supplier and follows the principles of decent behavior, fair dealing and transparency of tendering procedures. It respects all suppliers without distinction and undertakes to comply with the agreed contractual conditions. Contracts are always concluded in accordance with applicable legislation and the company’s internal rules and processes.
6. Relations within the company
Relationship between the company and its employees
The company undertakes to comply with the Labor Code in working relations, as well as all measures governing employer-employee relations, to implement a fair hiring policy (it accepts new employees regardless of their race, religion, skin color, nationality, age, gender or any minor handicap), education and remunerating workers and creating conditions for decent work. Any form of abuse, bullying, humiliation, harassment or discrimination is unacceptable in the company.
The management of the company supports the free expression of innovative ideas and thoughts of every employee, which will bring new services to the company, improve the quality of services provided, save costs, and other benefits.
Employees’ relationship with the company
Every employee of the company represents the company in public, undertakes to behave in such a way as not to harm the interests of the company and to protect its good name. Misuse of information, damage or theft of company property is inadmissible and considered a gross violation of work discipline. It is possible to use the company’s property for private purposes only with the consent of the company’s management.
Relation between employees
Communication between employees, including communication between subordinates and superiors, is based on the principles of mutual respect, tolerance and decency. Relations between employees, as well as between superiors and subordinates, are based on respect for the dignity of each person. Any deviations from the stated principles are unacceptable and prohibited. Every employee is obliged to prevent conflicts in the workplace and is responsible for his own behavior. If such situations occur, the solution of the situation will be provided by a superior worker.
7. Relationship with competitors
The company behaves with competitors honestly, in accordance with the good manners of business competition and in the interest of the good name of the entire industry. Respects the good name of the competition and treats all competitors as equal entities.
8. Relationship to the environment
Each employee of the company is guided by the responsibility for harmony with the environment. The entire company constantly strives to achieve the highest possible quality of all activities and processes while fully respecting the principles of environmental care and protection. In all decisions and activities, the company takes environmental issues into account. The primary goal of the company is the prevention of pollution and the continuous improvement of the state of the environment. Fulfilling the requirements of applicable legislation and other environmental requirements is a necessity and a matter of course.
9. Bindingness of the code of ethics
EThe code of ethics is binding for all managers and employees of the company, regardless of their tenure, as well as for other persons acting on behalf of the company (hereinafter the employee). Violation of the ethical principles stated in the Code of Ethics will be sanctioned in accordance with the valid internal guidelines of the company. Depending on the severity of the offense, sanctions may lead to termination of employment. Every employee of the company is obliged to report a violation of the code of ethics to his superior. The reporter of a violation of the code of ethics will not be sanctioned.
10. Continuous improvement
Continuous improvement and increasing the quality of services is an integral part of the company’s corporate culture.